SAFETY RULES AND PROTOCOL FOR COVID -19
Face masks are mandatory for all our employees and customers visiting our store. Customers and Staff Members must keep a face mask on until they change to a scuba mask and get in the water. Once the participant finishes, they must dry off their face and put on the face mask again.
Participants must read and understand all COVID-19 signs that posted at our store and follow all our safety protocols. Our Crew may ask any participant to leave our premises if protocol rules are not followed as established.
All participants will be asked to do a body temperature check. A medical Statement and a Release form must be filled. If any participant shows suspicious symptoms related with COVID-19 they will be asked to leave our premises and a full refund will be processed.
Hand Sanitizer is available at the store. Participants must use it before participating.
Food will not be served in any tour. Water may not be available. Recommended that participants bring their own reusable water bottle. If water is available, participants must ask our crew to be served.
“Social Distance Policy” (6 ft) must be followed.
In our store we have a unisex bathroom. Bathrooms will be exclusively for our tour customers.
Face masks must be used all time while inside our store. Hand Sanitizer will be served by our staff members and after participants use the bathroom it will be cleaned before others can use it.
Towels are not provided for customers. Remember to bring your own towel.
II – Sanitized, Staff and Equipment Protocols
All our equipments are sanitized and cleaned with bleach before dispensing to customers.
All our Staff Members are checked for body temperature, signs or symptoms related with COVID-19.
If any symptoms are shown, staff members will be sent to their homes and will be asked to visit their doctors and come with a negative diagnose in order to get back to work.
All participants will be asked to do a body temperature check. A medical statement and a release form must be filled before getting on board. If any participant shows suspicious symptoms related with COVID-19 will be asked to leave our premises and a full refund will processed.
Our Staff Members will wear a face mask at all times and a face shield until they are ready get in the water. Social Distancing must be followed at all times.
Hand Sanitizer will be always available and participants will have to use it all the time. If any participant is allergic to regular sanitizing products you may bring your own.